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Accessibility Statement for Career Changers USA

Last Updated: November 6, 2025

Our Commitment to Accessibility

Career Changers USA is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

Measures to Support Accessibility

Career Changers USA takes the following measures to ensure accessibility of our website:

  • Include accessibility as a core principle throughout our internal policies

  • Integrate accessibility into our procurement practices when selecting third-party tools and services

  • Assign clear accessibility goals and responsibilities to our web development team

  • Provide ongoing accessibility training for content creators and web administrators

  • Conduct regular accessibility audits and testing

  • Implement a quality assurance process throughout the design and development process

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Career Changers USA is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are actively working to achieve full conformance.

Additional Accessibility Considerations

Although our goal is WCAG 2.1 Level AA conformance, we have also applied some Level AAA Success Criteria where possible:

  • Images of text are only used for decorative purposes; actual text is used for all informational content

  • Re-authentication after a session expires does not cause loss of data

  • Enhanced color contrast on key interactive elements

  • Consistent navigation structure throughout the website

  • Clear and descriptive page titles

  • Descriptive link text that makes sense out of context

  • Skip navigation links for keyboard users

Compatibility with Browsers and Assistive Technologies

Career Changers USA is designed to be compatible with the following assistive technologies and browsers:

Compatible With:

  • Screen readers (JAWS, NVDA, VoiceOver, TalkBack)

  • Screen magnification software

  • Speech recognition software

  • Modern web browsers (Chrome, Firefox, Safari, Edge) - current version and up to 3 major versions back

  • Mobile operating systems (iOS, Android) - current version and up to 5 years back

  • Keyboard-only navigation

Not Compatible With:

  • Browsers older than 3 major versions

  • Mobile operating systems older than 5 years

  • Internet Explorer (which is no longer supported by Microsoft)

Technical Specifications

Accessibility of Career Changers USA relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML5

  • CSS3

  • JavaScript

  • WAI-ARIA (Accessible Rich Internet Applications)

  • Responsive web design principles

These technologies are relied upon for conformance with the accessibility standards used. We design our website to degrade gracefully when JavaScript is disabled, ensuring core functionality remains accessible.

Accessibility Features

Our website includes the following accessibility features:

  • Keyboard navigation support for all interactive elements

  • Alternative text for images and graphics

  • Proper heading structure for easy navigation

  • Sufficient color contrast ratios

  • Resizable text without loss of functionality

  • Form labels and error identification

  • ARIA landmarks for page regions

  • Focus indicators on interactive elements

  • Consistent and predictable navigation

  • reCAPTCHA with audio alternative for form submissions

Known Limitations

Despite our best efforts to ensure accessibility of Career Changers USA, there may be some limitations. Below is a description of known limitations and potential solutions. Please contact us if you observe an issue not listed below.

Known Limitations for Career Changers USA:

  1. Third-Party Embedded Content: Some third-party tools (such as Calendly scheduling widget) may have accessibility limitations beyond our direct control. We have selected vendors with strong accessibility commitments and continue to monitor their compliance. Workaround: Contact us directly at +1 (866) 735-7791 to schedule your consultation if you experience difficulties with the scheduling tool.

  2. PDF Documents: Some downloadable PDF documents may not be fully accessible. Workaround: Contact us to request an alternative accessible format such as plain text or Word document.

  3. Social Media Content: Links to our social media profiles may direct you to platforms with varying levels of accessibility that are outside our control.

We monitor our website regularly and typically repair accessibility issues within 2 business days of identification. We are committed to addressing any barriers to accessibility as quickly as possible.

Feedback and Contact Information

We welcome your feedback on the accessibility of Career Changers USA. Your feedback helps us identify areas for improvement and ensures we're meeting the needs of all our users.

Please let us know if you encounter accessibility barriers on our website:

We try to respond to all feedback within 2 business days.

When reporting accessibility issues, please include:

  • The web page or feature where you experienced the problem

  • A description of the accessibility barrier

  • The assistive technology you were using (if applicable)

  • Your contact information so we can follow up

Assessment Approach

Career Changers USA assessed the accessibility of our website using the following approaches:

  • Self-evaluation using automated accessibility testing tools

  • Manual testing with keyboard-only navigation

  • Review against WCAG 2.1 Level AA Success Criteria

  • User testing with individuals who use assistive technologies

  • Ongoing quality assurance process throughout the design and development process

  • Regular accessibility audits and compliance reviews

Formal Complaints

Despite our efforts to make all pages and content on this site fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution, or limitations in third-party platforms we utilize.

If you wish to file a formal accessibility complaint, please contact us using the information provided above. We take all complaints seriously and will investigate the matter promptly.

Additionally, if you are not satisfied with our response, you may file a complaint with:

  • U.S. Department of Justice
    Civil Rights Division
    950 Pennsylvania Avenue, N.W.
    Washington, D.C. 20530
    ADA.gov

Our Ongoing Commitment

Accessibility is an ongoing effort. We are committed to:

  • Regularly reviewing and updating our website for accessibility

  • Staying informed about current accessibility standards and best practices

  • Incorporating accessibility into all future website updates and redesigns

  • Providing training to our team on accessibility principles

  • Listening to and acting on feedback from our users

  • Working with our third-party vendors to ensure their tools meet accessibility standards

Formal Approval

This Accessibility Statement is approved by:

Career Changers USA
Larry J. Feldman, Owner
Marketing and Web Development Team

Original Statement Created: January 30, 2022
Last Reviewed and Updated: November 6, 2025
Next Scheduled Review: November 2026

We are proud to work toward making our website accessible to all users and welcome your partnership in this ongoing effort.

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